01
Customer records and tags
Map goals, content, and user actions through real scenarios.
TENVIA / 06 · CRM & Messaging Integration
Give every interactionthe context it needs.
Organize customer records, tags, and follow-up workflows while evaluating LINE, WhatsApp, and existing integrations as needed.
Discuss Your Project
DESKTOP + MOBILE
Brand Experience × Business Process × Technology
06 / EXPERIENCE
Put customer context into everyday work.
Bring customer sources, interaction history, and next actions into one workflow.
SERVICE / SOLUTION
Three priorities in the service plan.
01
02
Channel connections
Keep brand visuals, workflows, and systems consistent.
03
Permissions and reports
Turn deliverables into testable acceptance criteria.
CONNECTED EXPERIENCE
Design, content, and systems,running on one process.
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01Discovery
Define goals and content
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02Experience design
Plan desktop and mobile
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03Build and test
Set up a testable flow
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04Acceptance
Handover and ongoing care
QUESTIONS & ANSWERS
Questions & Answers
Answers to the questions that actually affect decisions.
How is LINE data connected?
Official account permissions, API capabilities, and user consent need review.
Can existing customer data be imported?
We examine its format and quality before planning import, deduplication, and checks.
Who can see which customer information?
Access is assigned by role and tested before launch.
START A CONVERSATION
Tell us about your brand and your next goal.
Start from a concrete requirement, then confirm the right services, working model, and scope.